Understanding the Selling Fees on Cubesnack
Selling on Cubesnack is simple and affordable. There are no subscription fees or monthly costs. Setting up a seller account and listing items is completely free. However, in order to keep our platform sustainable and affordable, we have made our seller fees simple, straightforward, and transparent. We partner with Stripe and PayPal to fulfill all transactions on Cubesnack. Depending on the payment method buyers choose to complete a transaction, the selling fees will vary accordingly. All seller fees are paid by the Sellers or Freelancers, and are standard in all categories across the Cubesnack platform. Please see the detailed breakdown below.
Referral Fee:
12% + $0.99 per item when it sells.
The referral fee applies to the final order total including shipping, local delivery charges, taxes, tips, and other fees. In other words, it applies to the total transaction amount for an order. For example, if you sold an item or gig with an order total of $10, your referral fee will be only $2.19.
Payment Processing Fee with Stripe:
2.9% + $0.30 per transaction.
The payment processing fee with Stripe applies to the final order total including shipping, local delivery charges, taxes, tips, and other fees. In other words, it applies to the total transaction amount for an order. For example, if you sold an item or gig with an order total of $10, your transaction fee will be only $0.59.
Payment Processing Fee with PayPal:
3.49% + $0.49 per transaction.
The payment processing fee with PayPal applies to the final order total including shipping, local delivery charges, taxes, tips, and other fees. In other words, it applies to the total transaction amount for an order. For example, if you sold an item or gig with an order total of $10, your transaction fee will be only $0.83.
Shipping Fees:
Shipping costs will be charged to the sellers and will vary depending how they choose to sell their item. For example, if a seller chooses to offer “Free Shipping”, then the shipping costs will be deducting from their payout. Similarly, if the seller decides to offer "Free Returns" for their item, then the return costs will be deducted from the total payout refund amount. If the seller has not offered "Free Shipping" or "Free Returns", then the shipping charges will be added to the order total and will be charged to the buyer.
Sellers will be able to change shipping settings anytime from their Seller Settings > Manage Listings > Edit.
Sellers can choose to ship with Cubesnack's partnered shipping carriers for discounted rates, or use their own shipping carrier. In case the seller chooses to use Cubesnack's partnered shipping carriers, then the shipping costs will vary depending on the package attributes, shipping speed, and delivery address. The shipping cost will be calculated at checkout and buyers can choose the shipping option that works best for them.
Alternatively, if the seller decides to use their own shipping carrier, then a flat shipping fee will be displayed at checkout.
Return and Refund Processing Fee, and Order Cancellation Fee:
$0.99 per item
In order to cover the expenses related to returns, refunds, or order cancellations, Cubesnack charges a flat return processing fee of $0.99 per item in all categories. Please keep in mind, when a payment is returned, Stripe and PayPal do not refund the processing fee on the original order payment, i.e. 2.9% + $0.30 or 3.49% + $0.49 per transaction. The transaction fee is not in our control and will not be returned to you as per Stripe's or PayPal's fee guidelines.
Additional Resources:
